Terms and Conditions:
During any Sale or Giveaway, all sales are Final! This means no returns, refunds, or exchanges. No exception!
Cancellation of processed sales that have not shipped will incur a 5% processing fee. This fee is NOT refundable in any circumstance, whether the product has shipped or not.
All shipments need to be opened within 3 days of delivery to confirm contents of goods. Any concerns after 3 days of delivery will not be the responsibility of SLKC Racing.
Any approved RMA MUST be shipped within 5 days of receiving approval. We will not accept packages outside of this window.
Customers who ship outside of this window will have a voided RMA and will be responsible for paying return shipping to receive their item back.
RETURNS
Click here to Submit an RMA Request for approval only after reading the information below.
Items are NOT to be returned in their retail packaging. Retail packaging/boxes must be shipped inside a shipping box. Do not affix a label to a retail or product box. Item will not be accepted and customer will be responsible for paying for return shipping for non accepted product.
Approved Items are Subject to a 30% restock fee.
No Processed Orders will be 100% refunded. We are charged a processing fee for orders which is not refundable to us and therefore will not be to you the customer, if your order has not shipped we will subtract this 5% fee from any refund.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. You now own the item.
To be eligible for a return, your item must be UNUSED and UNOPENED in the same condition that you received it. It must also be in the original packaging.
Non-returnable items:
* Fuel System Components
* Fittings & Hose
* Liquids
* Gift cards
* Downloadable software products
* Electronics
* Oil Pumps
* Water Pumps
To complete your return, we require a receipt or proof of purchase. If an item is not purchased through SLKC.COM or SLKC Racing directly, we will not accept a return.
Please do not send your purchase back to the manufacturer.
Refunds:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Sale items:
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Closeout Items: Closeout or Discontinued Items may not be refunded or returned.
Exchanges:
We only replace items if they are defective or damaged.
Shipping:
Please ship your product UPS or Fedex. We do not accept USPS as a valid shipping option as they do not properly insure or guarantee delivery of packages.
To return your product, you should ship your product to:
SLKC
10 Industrial Drive
Keyport, NJ 07735
Restock Fee:
Returns not deemed damaged or faulty will be subject to 30% restock fee. This covers repackaging, original outbound shipping and labor time.
Items Shipped with Improper RMA Requests:
It is your responsibility to fill out paperwork and follow proper procedures. Items sent without documentation will be placed on a shelf for 30 days. After that time we will discard these items.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
We recommend that you ship your return items back to us with a shipper that provides insurance and tracking.
All approved Returned Goods which are not approved as faulty/warranty items will be subject to a 30% restock Fee
